Federal Credit Union Case Study

Federal Credit Union Infrastructure Update

When a large, federal credit union needed to update its IT infrastructure to meet unprecedented membership growth, they turned to ALTA to provide flexible, on-demand staffing.

Background

A well-known federal credit union needed to update its technology platform with a state-of-the-art IT infrastructure and applications software without compromising customer experience and unplanned downtime. Already stretched thin by extraordinary workloads, the institution’s human resources department needed assistance managing the influx of additional assignments associated with a project of this size and magnitude. Our client needed an industry expert to provide end-to-end IT project support.  

Backed by a well-established six year partnership, ALTA was selected to provide the staff augmentation services needed to implement the updated IT infrastructure and manage the applications installations. ALTA worked with the credit union’s management team to understand the team’s priorities and implemented IT staffing solutions that met the project needs.

Results

ALTA delivered flexible, cost effective, on-demand staff augmentation services to meet project management, infrastructure, systems implementation and applications development and integration demands. Staff augmentation services provided by ALTA allowed the credit union to finish the IT project on-time, on-budget and without any unplanned down times.

Positions staffed included network infrastructure, project management and technology support areas:

• IT and business process analysts
• Software developers
• SharePoint administrators
• Splunk engineers
• Middleware engineers
• Network engineers
• Cloud engineers
• Project managers
• Change management consultants
• Quality assurance testers
• Production support

By consistently delivering qualified IT talent, rapid response times and great customer service, ALTA became a Tier 1 vendor.  As a preferred staffing provider, ALTA now fills IT positions across the entire organization.